The accounts need to agree
Read for meaning first. Select a highlighted word if you want a closer look.
A neighborhood arts club discovered that a member had been charged twice for the same room booking. The treasurer began to reconcile the payment record with the booking log so she could identify exactly what had happened. She could rectify the duplicate entry, but the club also needed to redress the wrong done to the member who had paid the second request. The committee asked her to separate the correction to its records from the practical steps required to return the extra payment.
The treasurer could reconcile the two accounts once she found that a reminder had been entered as a new charge. She recorded how to rectify that mistake and checked whether the same error appeared in other recent bookings. To redress the member's loss, the club arranged a refund rather than assuming that an accurate spreadsheet alone settled the matter. Its explanation acknowledged both the incorrect request and the inconvenience of having to raise the issue before anyone reviewed it.
Before you move on
Look away from the passage. Can you explain each focus word in your own words?
Original fictional passages for vocabulary practice.